FAQs

Paying via Zelle or Cashapp is preferred as it is a faster way to reserve your spot considering space is limited, but you can mail your check to Big Energy Travel, 3241 Dragon Fly St, North Las Vegas, NV 89032. Please be sure to complete the onlne registration form.

Can I add a drink package or excursions to my cruise?

You sure can. During the check in process (about 30 days before departure), you will have the opportunity to add these amenities.

Do I need a passport to board the ship?

While having a passport is preferred as it makes the embarkation process so much smoother, it is not absolutely necessary. If you do not have a passport, you will need to bring an original birth certificate and valid government-issued photo ID such as a driver’s license. This documentation is required to board and leave the ship.

What time will we board?

We are recommending the group board at 12 noon. The ship is set to depart at 4:00pm from Port Canaveral, Florida. The port is about 45 minutes from Orlando. If you plan to drive, parking is available in the Carnival parking garage or from nearby private lots.

When will I receive my booking information or cabin number?

Shortly after the second deposit or full balance is collected, you will be emailed your booking and cabin details. Though the second deposit is not due until January 30, 2024, you can submit it sooner if you like. Be sure to use either the “Deposit Only” or “Additional Payments” option in the “Book Your Trip” section.

After you obtain your booking number, you will be able to use Carnival’s website to schedule excursions, purchase drink or internet packages, etc.